Privacy Policy
Last updated: March 16, 2025
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Place an order for our products
- Subscribe to our newsletter
- Contact us through our website or customer service
- Participate in surveys, contests, or promotions
- Post reviews or comments on our website
This information may include:
- Name, email address, postal address, and phone number
- Payment information (credit card details, billing address)
- Order history and preferences
- Communications with our customer service team
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Pages visited, time spent on pages, and navigation paths
- Time and date of your visit
- Other diagnostic data
2. How We Use Your Information
2.1 To Provide Our Services
- Process and fulfill your orders
- Manage your account and provide customer support
- Send transactional communications (order confirmations, shipping updates)
- Respond to your inquiries and requests
2.2 For Marketing and Improvement
- Send promotional emails about new products, special offers, or other information we think you may find interesting
- Improve our website, products, and services
- Customize your experience and deliver content relevant to your interests
- Measure the effectiveness of our marketing campaigns
- Analyze usage patterns to improve site functionality
4. Data Security
4.1 Security Measures
We implement appropriate technical and organizational security measures to protect your personal information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
These measures include:
- Encryption of sensitive data
- Regular security assessments
- Restricted access to personal information
- Secure network architecture
4.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Third-Party Links and Features
6.2 Social Media Features
Our website includes social media features, such as Facebook and Instagram buttons. These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. These features are hosted by a third party, and your interactions with these features are governed by the privacy policy of the company providing them.
7. Changes to Privacy Policy
7.1 Updates
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. We encourage you to periodically review this page for the latest information on our privacy practices.
7.2 Notification of Changes
For significant changes to this Privacy Policy, we will make reasonable efforts to notify you, such as through a prominent notice on our website or by sending you an email.
8. Your Rights
8.1 Access and Control
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
8.2 Exercising Your Rights
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
8.3 Withdrawal of Consent
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: phugofootwear@gmail.com
- Phone: +91 98765 43210
- Mailing Address: Ravi Industries, #833/32, No-32, Maanya Estate, Kumbalgodu Industrial Area, Kengeri Hobli, Mysore Road, Bangalore 560074